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VisionPLUS - Senior Analyst Programmer 

This position manages the analysis, development & implementation of VisionPlus, both peripherals and customisation of products, as required by the clients in the credit card sector. It will involve liaison & direct contact with clients & project work necessitating travel to client locations; Design and deliver cobol based applications to required requirements on VisionPlus products; Lead & manage, as required, a small technical team to deliver to defined client requirements; Work within the project team to assist & ensure delivery of the project to required specifications & timeframes; Take responsibility for the technical design, development & architectural areas of the project; Ensure all developments are documented & solutions meet client requirements; 

In depth understanding of VisionPLUS v 8 and v2.5; Required Technical skills – Cobol, CICS, JCL, IDCAMS, BMS,MVS and VSAM file structure .Knowledge of CMS module.

Advantageous skills – experience in TRAMS, and or FAS modules; Minimum of 2 years experience in working on
Vision Plus; Experience in the utilisation of Vision Plus in the credit card market with regard to Europay, Visa and
Mastercard regulations and credit card processing; Understanding of Clients business & how the product is
already utilised by VisionPLUS Clients; Excellent organisation & communication skills; Good written & verbal English is required with European languages advantageous; To be able to work on-site at client locations & ability to travel on the job for a minimum of 50% of the time; 
 

Analyst Programmer - Credit Card VisionPlus - Singapore

Position Description
Position Summary:
---The primary role of Analyst Programmer Credit Card VisionPlus is to be accountable for the resolution of all assigned VisionPlus application level issues within the agreed SLA targets for the relevant Client.
---Responsibilities may extend to include team leadership and motivation, team resourcing and performance standards, as well as the analysis, design and development of all small to medium scale projects involving enhancements and modification to the VisionPlus application on behalf of the assigned market. The position requires wide range of management, technical and analytical skills to manage critical situations and resolve and identify root cause of processing failures.

Responsibilities:

Provide technical support for the VisionPlus credit card application system within the assigned modules
Contribute to the guidance, support and motivation within the assigned team
Liaise and escalate with US and Australia based teams on issue resolution
Undertake the resolution of production issues with clients and other software vendors Responsible for analysis, design and development of small to medium scale projects
Provide training as required within the assigned team to develop junior team members and transfer skills
Ensure that First Data development methodologies and standards are followed Operate within the agreed contractual guidelines and meet agreed Client SLA measures

Measures of Success:

Resolve processing issues in timely manner to meet internal and external SLAs
Complete development of projects in accordance with project requirements and internal and external client expectations
Maintain high quality in development and support tasks Contribute to the maintenance of team staff levels and competency levels
Generate positive feedback from the Client in terms of contractual obligations

Skills Requirements

Skills - Entry Requirements: In excess of 3 years VisionPlus application support / development experience
Sound programming skills in COBOL and proficiency with IBM mainframe platform
Familiarity with a software design and development methodology
Strong analytical skills IT project/support team leadership experience

Skills - Objective Level: IBM Mainframe skills
Strong programming skills required using CICS, COBOL, DB2, SQL
Detailed understanding of mainframe file system VSAM is a must
Familiarity with scheduling tool CA-7 or Control-M is required
Familiarity with Endevor and Infoman is desirable
Demonstrated skills in the VisionPlus application, involving 2-3 modules

Network Skills  Familiarity SNA, Frame relay and TCP/IP is desirable
File transmission tools Knowledge of file transmission tools FTP, Connect Direct and Cyber Fusion Design and Analysis
Detailed understanding of software development life cycle is required

Management Skills Experience in leading, staffing and motivating an IT team in satisfying agreed Client expectations

Education: Graduate in computer science (or similar IT degree) or equivalent experience is required.

Work Experience: At least 3 years experience in a support / development role in the cards industry. Previous team leadership experience would be very useful.

Personal Qualities: Motivated self starter, with demonstrated leadership ability or aspirations who is able to generate respect and work effectively within an established team. Ability to prioritise and work effectively with minimal supervision. Good written and verbal communication skills Demonstrate effective situation management skills when under pressure situations

Training and Development plan for this position: First Data Orientation, to be completed within 1 month of commencement for external recruits Staff in this position will be expected to undertake training to broaden their skill set by undertaking training, both externally and internally, to acquire and enhance their skills in specific technical skills and applications, as well as further develop Team Leadership and Management skills.


Credit Card Lead Technical Analyst -- VisionPlus

Position Summary:

The primary role of Credit Card Lead Technical Analyst is to take the technical lead to address and resolve all application level problems within the agreed SLA with the relevant Clients.

Responsibilities also include team leadership and motivation, team resourcing and performance standards, as well as the analysis, design and development of all small to medium scale projects involving enhancements and modification to the VisionPlus application on behalf of the assigned market.

The position requires wide range of management, technical and analytical skills to manage critical situations and resolve and identify root cause of processing failures.

Responsibilities: Provide the lead technical support for the VisionPlus credit card application system Provide the management guidance, support and motivation to the assigned team

Liaise and escalate with Clients in US and other locations and other Australian based teams on issue resolution Undertake the resolution of production issues with clients and other software vendors

Responsible for analysis, design and development of small to medium scale projects
Provide training to the direct reports and develop junior team members
Ensure that First Data development methodologies and standards are followed
Operate within the agreed contractual guidelines and meet agreed Client SLA measures
Establish effective working relationships with the various teams  as well as VisionPlus teams across Australia and in the US.

Measures of Success:
Resolve processing issues in timely manner to meet internal and external SLAs Complete development of projects in accordance with project requirements and internal and external client expectations Maintain high quality in development and support tasks

Adequately maintain team staff levels and competency levels Generate positive feedback from the Client in terms of completing the contractual obligations

Skills - Entry Requirements:

In excess of 5 years Credit Card application support / development experience Demonstrate sound knowledge of VisionPlus Version 8
Sound programming skills in COBOL and proficiency with IBM mainframe platform
Familiarity with a software design and development methodology
Very strong analytical skills IT Team management and leadership experience

Skills - Objective Level: IBM Mainframe skills Strong programming skills required using CICS, COBOLDetailed understanding of mainframe file system VSAM is must
Familiarity with scheduling tool CA-7 or Control-M is required Familiarity with Endevor and Infoman is desirable
Demonstrated expert in VisionPlus application, specifically involving the CMS, FAS, CTA, LTS, SSC and ITS modules

Network Skills Familiarity SNA, Frame relay and TCP/IP is desirable File transmission tools Knowledge of file transmission tools such as FTP, Connect Direct and CyberFusion is desirable.
.Design and Analysis Detailed understanding of software development life cycle is required utilising FDR code lodgement processes

Management Previous experience in leading, staffing and motivating an IT team in satisfying agreed Client expectations
Education:Graduate in computer science ( or similar IT degree) or equivalent experience is required.Work
Experience:In excess of 6 years experience in a support / development role in the cards industry. Previous team leadership required.
Personal Qualities: Highly motivated self starter, with demonstrated leadership ability and is able to generate respect and team loyalty. Ability to prioritise and work effectively with minimal supervision. Good written and verbal communication skills.Demonstrate effective situation management skills when under pressure situation


Project Manager -Credit Card experience (ie. CardPac, VisionPlus, Cardlink)

REPORTS TO: Head of Professional Services, Asia Pacific
PURPOSE OF POSITION:
To manage a project team responsible for the planning and implementation of PaySys systems and products.

KEY CONTACTS/RELATIONSHIPS: (Internal & External)

· Client Project Director or Manager
· Third Party Project Manager (if applicable)
· Head of Professional Services Asia Pacific
· Professional Services in Melbourne and Asia

KEY RESPONSIBILITIES:

· Planning, organising and controlling the activities associated with the installation, conversion, training, enhancement, testing and implementation of software products for Asia/Pacific customers.
· Develop goals and objectives, manage resources, plans & budgets to achieve profitable and successful project completion.
· Provide advice and guidance on the use of PaySys product implementation methodologies.
· Supervise employees in the resolution of software problems and provide feedback to managed customers.
· Ensure that customers always have the necessary up-to-date software and documentation to prevent known problems affecting them.
· Monitor the established implementation plan for each customer and arrange for recruitment of assignment of PaySys personnel to assist as needed.
· Oversee the setup and maintenance of account records.
· Initiate and run regular project reviews with managed customers.
· Ensure that customers are kept fully informed of PaySys product enhancements and developments.
· Prepare and present project status reports for management, client, or others.
Confer with Product Specialist personnel within Asia Pacific to provide technical advice and to resolve problems, as required.
· Act as intermediary between customers and other support organisations within PaySys Asia Pacific (i.e. Training Department) in planning, monitoring and reporting.
· Travel Internationally and Domestically.

MAJOR CHALLENGES:

· Ability to establish and maintain customer relations with diplomacy while managing project execution in the achievement of milestones and objectives.

SUPERVISION OF OTHERS:
· Project team, when required.

PERFORMANCE MEASURES:
· Project completed successfully and within timeframe.
· Client feedback (verbal).
· Feedback from Head of Professional Services, Asia Pacific.

SKILLS AND EXPERIENCE:
· 8 years experience in the IT industry.
· Relevant Tertiary qualification in IT (eg. Computer Science)
· Credit Card experience (ie. CardPac, VisionPlus, Cardlink)
· Proven project management, business and leadership skills.
· Excellent verbal/written communication.
· Ability to meet tight deadlines and work well under pressure.
· Experience in Microsoft Office including Microsoft Project.
· Ability to work individually and unsupervised.

Vision Plus Consultant
Job Description:
Minimum of 2 years experience working on Vision Plus; Experience in the utilization of Vision Plus in the credit card market, Visa and Master card regulations and credit cards
Knowledge of CMS FAS Trams module or any one
In depth understanding of COBOL, CICS, JCL, MVS and VSAM file structure
Primary Skills:
VisionPlus, "vision plus .
Secondary Skills:
COBOL, CICS, JCL, MVS, VSAM